Last Level give a personal attention to each of our clients. Our computer system allows us to help each store in the product needs to have in relation to its sales record in addition to providing our market knowledge to recommend the products with higher sales and turnover.
We have a large warehouse that allows us to manage orders agile and ensure high availability of our catalogues.
Work with the best transport companies and guarantee the state of our deliveries and the time limit for receipt.
If you do not work with us we invite you to fill in the contact form or contacting us by phone or email.
:: SPEED ::
:: SAFETY ::
:: PRODUCT QUALITY ::
:: PERSONAL ATTENTION ::
Section’s Access Shops can access, once discharged us as a client, to download PDFs of our catalogues and give advice to your store.
:: SHIPPING ORDER ::
Orders made by both the web, email or phone, will be handled internally regardless of the source, grouping all the products that we serve on a delivery note and invoice them before sending in 24-48 hours by the CARRIER from receipt, and whenever we have the products available in store.
. PENINSULA: costs shipping will be free to the Peninsula for shipments exceeding 250 € but NOT accepted for payment on delivery. For orders below 250 € will be charged 9.9 € + VAT.
. BALEARIC ISLANDS: costs shipping are 50 € (+ VAT).
. CANARY ISLANDS, CEUTA AND MELILLA: contact our sales assistant.
. OTHER DESTINATIONS: contact our sales assistant.
:: METHOD OF PAYMENT ::
We offer these forms of payment: bank transfer to our account at Caja Madrid and BBVA, payment on delivery (for small orders), Paypal and Credit Card (TPV online).
IMPORTANT: Do not make the payment order until it is validated by your sales assistant.
:: ERRORS TRANSPORT ::
In relation to the possible reception of damaged, this is the way they must act:
- With a break / damage visible, not closed package and in poor condition make sure it is indicated in the dealer's delivery note to the possibility that there was any theft and breakage of the content.
- With a break / internal damage, report it within 24 hours of receiving the goods, otherwise the claim will be effective for our customers because it isn’t for us by the carrier.
- At the time of collection for assessment of damaged goods (by our carrier) the goods must be packed in the same way that the damage suffered. Given that shipments are unpacked at the time to reach your destination, are useful for these claims in situ photographs.